News & Promotion

H·COINS Members Exclusive Citistore & Citilife 5% off e-Coupons

It’s time for a seasonal changeover! Want to get a refreshing look for your home and wardrobe? Then Citistore and Citilife would be the perfect place for you, featuring with a wide range of household products, apparel and accessories.

Promotion period: 30 March to 20 April 2022

H·COINS members can login “My Wallet” in mobile app to get your Citistore and Citilife 5% off e-Coupons^. Enjoy 5% off upon spending of HK$500* at Citistore and upon spending of HK$300* at Citilife at designated Henderson Malls once.

Participating shopping malls include: MCP CENTRAL & MCP DISCOVERY (Metro City Plaza Phase 2 and Phase 3), MOSTown, KOLOUR Tsuen Wan, KOLOUR Yuen Long, Shatin Centre & Shatin Plaza and Trend Plaza

^e-Coupons will be gradually auto-credited to “My Wallet” of H·COINS members who successfully registered on or before 20 April 2022, at 8:30pm. e-Coupons are valid from 30 March to 20 April 2022, 9pm (note: the offers are not valid on 8 April to 10 April 2022).

*All transactions will be calculated on the net value of each single purchase. Not applicable to purchase at designated counters or purchase of selected items.
Terms and conditions apply.

Terms and Conditions of “H·COINS Members Exclusive Offer”
1. “H·COINS Members Exclusive Offer” Promotion Programme (herein referred to as “Programme”) is held at designated participating shopping malls of Henderson Leasing Agency Limited, including (i) MCP CENTRAL & MCP DISCOVERY, (ii) MOSTown, (iii) KOLOUR Tsuen Wan, (iv) KOLOUR Yuen Long, (v) Shatin Centre & Shatin Plaza and (vi) Trend Plaza.
2. Customers must register as H·COINS members (herein referred to as “members”) to participate in the Programme.
3. The promotion period lasts from 30 March to 20 April 2022, with both days inclusive.
4. The Programme is only applicable to H·COINS members who registered and login to H·COINS mobile app successfully on or before 20 April 2022 8:30pm. Each member will be awarded with one Citistore 5% off e-Coupon and one Citilife 5% off e-Coupon (herein referred to as “e-Coupon”) during the promotion period. All e-Coupons will be automatically issued to eligible members’ “My Wallet” on the H·COINS mobile app from 29 March 2022.
5. Each e-Coupon is valid from 30 March to 20 April 2022 (except 8 April to 10 April 2022), and subject to the business hours of Citistore and Citilife. All unredeemed e-Coupons after 13 April 2022 will be automatically forfeited.
6. Members can check their e-Coupons from “My Wallet” of the H·COINS mobile app, and then visit any Citistore and Citilife at Shatin Plaza to redeem the offer after presenting the QR code of the corresponding e-Coupon within the promotion period.
7. The Citistore 5% off e-Coupon can only be used at Citistore cashier (not acceptable at counter’s cashier) at MCP CENTRAL & MCP DISCOVERY, MOSTown, KOLOUR Tsuen Wan, KOLOUR Yuen Long and Trend Plaza, with single net purchase of HK$500.
8. The Citilife 5% off e-Coupon can only be used at Citilife at Shatin Plaza with single net purchase of HK$300.
9. Each e-Coupon can only be used once, expired, screen cap or reuse of the cash coupon is not acceptable.
10. The e-Coupons cannot be cancelled, altered, transferred, refunded or exchanged for cash or other gifts under any circumstances, and cannot be used in the conjunction with other coupons, cash coupons and discount offers.
11. Products purchased with the e-Coupons are non-refundable.
12. The Citistore and Citilife 5% off e-Coupon are not applicable at restaurants and coffee shops, A1 Bakery, Zoff glasses, Brotherhood Barber Shop, Jumpin Gym, special venue, Citistore eShop, purchase of gift certificates, Sth. member benefits, payment for purchases by installments or deposits, individual consignment shops and goods, fixed-priced products, and plastic shopping bags.
13. All staff of Group’s subsidiaries and cardholders of Group Purchase Discount Scheme cannot use the e-Coupons when using the staff discount.
14. All staff of Citistore, concessionaire counters and Citilife are not eligible to participate in this promotion.
15. A maximum of two HLD Malls e-Coupons can be used for each transaction.
16. The usage of e-Coupons is subject to the terms and conditions of H·COINS and the related merchant. For details, please refer to the “Terms and Conditions” of the H·COINS webpage or the mobile App and contact the related merchant.
17. H·COINS and participating shopping malls would not give any guarantee or take any responsibility in respect of the products and services (including but not limited to the quality).
18. The value deducted from the e-Coupon could not be used to redeem gifts or parking promotions.
19. In case of fraud or abuse, H·COINS reserves the right to cancel or recall all registered and/or redeemed e-Coupon immediately.
20. Henderson Leasing Agency Limited reserves the right to modify the structure and content of the H·COINS scheme at any time without prior notice, including all content of the mobile App/website, COINS registration, COINS conversion, expiry dates of COINS, available rewards and offers, methods to redeem and collect rewards and offers, terms and conditions, as well as termination of H·COINS. It is the responsibility of members to remain informed about the structure and content of H·COINS, including any modifications of these terms and conditions. Registering COINS or redeeming rewards and offers will be deemed as acceptance of all relevant terms and conditions by members. Henderson Leasing Agency Limited and the participating malls will not be liable for any losses or damages resulting from any changes to the structure and/or content of H·COINS, including these terms and conditions.
21. The decision of Henderson Leasing Agency Limited and Citistore (H.K.) Ltd shall be final in case of any dispute.
22. In case of any inconsistency between the English version and the Chinese version, the English Version shall prevail.